About us

Founded in 2017, Arrow Location was born out of a desire to fill a need in the housing market, that of temporary home rentals.

In our early days, we had less than 15 units in Quebec City. Over time, our housing stock has grown to more than 200 units. We now have temporary accommodations not only in the Quebec City area, but also in the Montreal area.

Our specialty: providing you with a home for short periods, 31 days or more. Our apartments, condos, and houses are perfectly suited to relocate you quickly.

Our turnkey product ensures you peace of mind, as well as provides you with comfort and reassurance. All of our rental spaces are fully furnished and fully equipped. In addition, our recently added line of units offers a range of features to better meet your preferences.

Our team is dedicated and attentive. We are deeply committed to guiding you, providing you with personalized service in order to surpass your expectations.

DEDICATION

Desire to help customers on a daily basis. Listen to the needs of customers, be considerate, helpful, and caring.

EXCELLENCY

Have customer and community satisfaction at heart. Know their needs in order to meet them adequately.

PERSONAL APPROACH

Be caring and treat people with kindness.

ASSIGNMENT

With its turnkey product, Arrow offers temporary accommodation for private individuals, displaced clients of insurance companies, and businesses in the Quebec City and Montreal area.

OUR DEPARTMENTS

Our dedicated teams are always available to meet your every need. Our personal approach is reflected in every service we offer.

SALES

Our Rentals Service Associates and our Inside Sales Reprensentatives are able to serve you and guide you through all the stages of your rental.

CUSTOMER SERVICE

Our Customer Service Agents make sure that your stay meets all your expectations.

OPERATIONS

Our District Managers will accompany you when you take possession of your home.

HOUSEKEEPING

Our Housekeepers clean your living space with great care.

MAINTENANCE

Our Maintenance Workers repair and maintain our rental spaces. If a repair is required, no matter what time of day, a team member will make sure to take the necessary actions.

ADVANTAGES

Flexible temporary rental

31 days or more

Our rentals are available for a minimum of 31 days. Afterward, you can extend by the day, week, or month. You might like to know that the longer the initial rental period, the more cost-effective the monthly rate.

ADVANTAGES

Quality of the rental units

Our more-recently built rental units are offered with a range of features. Our high quality standards are reflected in the quality of the finishes and furnishings. The units are fully furnished and fully equipped, which means we supply everything from household appliances to kitchenware to bedding. With our turnkey service, all you need to bring are your personal effects.

ADVANTAGES

Quick move-in

The occupation process we have put in place is simple and quick. You can take possession of your rental unit on the date of your choice, or even on the same day. As for your departure, it also takes place at the time that is most convenient for you.

ADVANTAGES

24/7 service

Our around-the-clock service is there to give you peace of mind. Our maintenance team is always ready to take the necessary measures if ever a repair is required. Whether the problem occurs in the wee hours of the night or on a weekend, you can notify us at any time. Repairs will be carried out as soon as possible to ensure your safety and comfort.

ADVANTAGES

No long-term commitment

At Arrow, you don't have to sign a 12-month lease. We operate on the basis of flexible rental contracts tailored to your needs. You therefore never have to commit for a long period.